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Mango9

Active Conferences

Find a meeting in progress and use its participant controls to keep the conversation organized.

In the CRM: Voice Features → Phone System → Status → Active Conferences

Manage the meeting that is happening now

Active Conferences lists current phone meetings. It shows the meeting name, extension, participant PIN and member count so a host can find the right session.

Use it for a client consultation, buyer review or team call. Configure the meeting in Conferences or Conference Centers before participants join.

The current live-meeting list with no meeting in progress at capture time. Select the image to enlarge it.

Open the meeting view

  1. Open Voice Features → Phone System → Status → Active Conferences.
  2. Find the intended meeting by Name and Extension. Review Member Count.
  3. Select its name or View control to open the participant screen when that control is offered.
  4. Review the people who joined, their speaking or listening indicators and the available meeting controls.

Keep a group conversation clear

The participant view can show caller identity, when someone joined, speaking activity, raised-hand state and whether they can speak or hear. Use the label on the specific control before acting.

Keep a group conversation clear
Meeting controlHow it helps
Lock / UnlockControl whether more participants can enter the current meeting.
Mute All / Unmute AllManage participant microphones as a group; the group command applies to non-moderators.
Mute / UnmuteControl an individual participant’s microphone.
Deaf / UndeafControl whether an individual participant can hear the meeting.
Volume and GainAdjust the offered participant audio levels.
KickRemove the selected participant.
End ConferenceEnd the meeting for everyone.

Make the meeting part of a useful follow-up

For a buyer review, use the meeting to discuss enquiry quality and the next campaign. For a consultation, confirm the next appointment and send the agreed details through an SMS template.

Use Calendar for the appointment record and Conference Centers when you want organized meeting rooms and participant or moderator entry details.