Social Media and Advertising Overview
Plan content, review advertising and connect customer interest to conversations and sales.
In the CRM: Social Media → Overview
Bring your marketing activity together
Social Media gives your team a place to prepare posts, review published content and understand advertising results. Use Posting for the content on your business pages, Posted for its comments and results, and Meta Ads or Google Ads for paid campaigns.
Overview brings the advertising totals into one screen. It helps you start a weekly review: what did the business spend, what response did it receive and which platform deserves a closer look?
Find the right screen
| Menu | How it helps your business |
|---|---|
| Posting → Planner | Prepare offers, drafts, approvals and future posts. |
| Posting → Calendar | See the timing of the content you are planning. |
| Posted | Read public comments and review each published copy. |
| Overview | Review advertising across the connected platforms. |
| Meta Ads | Manage Facebook and Instagram advertising, reporting and recommendations. |
| Google Ads | Manage Google advertising, search queries, reporting and recommendations. |
Read the combined advertising picture
The currency selector groups accounts in the same currency; it does not convert one currency into another. Use the platform and account breakdowns when comparing different advertisers.
- Choose the reporting currency. If your accounts use several currencies, select the group you want to review.
- Choose Last 7 days, Last 30 days, All time or Custom. For a custom range, enter the dates and choose Apply.
- Check the sync indicators so you know how recently the accounts supplied reporting data.
- Review the platform totals, spend trend and available CRM outcomes.
- Open Meta Ads or Google Ads to investigate the campaigns behind those totals.
Follow attention through to a business result
A local service business can publish advice, advertise a consultation and give people one clear way to respond. Mango9 can then bring the enquiry into the team’s conversations, lead records and appointment process.
Telnyx is your carrier for the numbers you buy and the calls and texts sent through them. Assign extensions to staff and buyers who need calling access. Configure AI agents to use the intended numbers, answer questions, hold SMS conversations and book appointments using your business instructions.
For a lead-selling business, use Sell Leads & Calls to set the buyers, prices and delivery rules. Compare the advertising source with the leads or calls sold, then improve the offer and follow-up based on what your buyers and customers need.