Email Campaigns
Keep prospects interested with useful emails, a clear audience and a simple next step.
In the CRM: Email Campaigns → Campaigns
Turn interest into the next conversation
Email Campaigns helps you keep in touch with people who have shown interest in your business. Send a helpful introduction, a service offer, an event invitation or a follow-up that leads to a booking. Choose the audience, write the message and review the results in one workspace.
Telnyx is your carrier for the business numbers, calls and SMS you connect to Mango9. Email uses your email delivery connection, often called SMTP. Together, these channels let you move from an advertising enquiry to a call, a text conversation, an appointment and a useful email follow-up.
Build your first campaign
- Open Settings inside the email workspace and check the sender name, sender email and SMTP connection.
- Create a list for the people you want to reach. Use Groups to bring an appropriate CRM audience into it, or manage individual contacts in Subscribers.
- Choose New under Campaigns. Give the campaign a name your team will recognize, write the subject and select the audience list.
- Continue to the Content editor. Explain one useful offer and give the reader one clear next step, such as booking a consultation.
- Preview the email and send a test to your own subscribed test address. Check the wording, links and appearance on a phone.
- Start the campaign or use Send later to schedule it. Return to Campaigns and Reports to follow delivery and engagement.
Marketing examples you can use
| Your goal | A useful email | How Mango9 carries the conversation forward |
|---|---|---|
| Convert a new enquiry | Explain the service, answer the first question and share a booking link. | An AI agent or staff member can handle the call or SMS conversation, while the calendar holds the appointment. |
| Bring earlier prospects back | Send a relevant update to a list of people who previously asked about that service. | Staff can follow up through their extensions and record the result against the lead. |
| Support lead and call buyers | Send onboarding information, campaign instructions or a useful account update. | Manage buyers and their extensions in Mango9, then use Sell Leads & Calls for the opportunity routing. |
| Promote an event or seasonal offer | Give the right audience a clear reason to respond and a simple booking action. | Use call, lead and appointment reports to review the next steps alongside email engagement. |