My Numbers
Number Management
Purchase and manage both toll-free and local phone numbers for your business communications.
Number Porting Requests
Port your existing phone numbers to Mango9. Track and manage all your porting requests in one place.
Port Request Details
Each porting request includes:
- Order Number: Unique identifier for tracking your request
- Number(s): Phone numbers being ported
- Status: Current status of the porting process
- FOC Date: Firm Order Commitment date when port will complete
- End User: Account holder information
- Loosing Carrier(s): Current service provider
Click Port a Number button to initiate a new porting request.
Getting Started with Number Porting
Port your phone numbers into Number Anywhere (NA) to work with your current provider and move your numbers to your NA account.
Porting Requirements
Before placing a porting order, ensure you meet these requirements:
- ✓ Keep all numbers in service with your current carrier until the port completes to avoid delays or rejections
- ✓ You are responsible for any termination charges imposed by your current carrier for porting your numbers
- ✓ You may be unable to receive messages for up to 3 business days after the port completes
Required Documents
You need to upload two documents to complete the porting process:
Porting Process
Steps to Port Your Number:
- Check your number's portability using the verification tool
- Enter your previous carrier or phone company (mandatory)
- Enter the number to port (mandatory) - you can port up to five numbers at a time
- Add additional numbers if needed using the "Add New Number Input" button
- Upload your Letter of Authorization (LOA) - Download the template provided
- Upload your most recent bill from the existing carrier
- Submit your porting request and track progress in the Number Porting Requests table