Buy Numbers

Search for an available phone number, review the order, and confirm the purchase when ready.

In the CRM: Number setup → Order Phone Numbers

Open the ordering page

Order Phone Numbers offers separate Local Numbers and Toll Free Numbers choices. Open it from the number-setup shortcut available in your account. My Profile also shows Add when it has no listed number.

Use the link for the server where your Mango9 account is hosted. Sign in if requested.

Local and toll-free number ordering choices — Current number-type choices. Opening either search does not place an order. Select the image to enlarge it.

Search for an available number

Availability and pricing come from the current account and search results. An earlier result is not a reservation. If the page shows an Integration package limit, ask the account owner to review the plan or connected numbering setup before continuing.

Local number search by area code or location — Actual local-number search controls with an example area code. No search or purchase was submitted for this capture. Select the image to enlarge it.

Choose Order Local Number or Order Toll Free Number.
For a local number, enter an area code and select Search, or use the available state and city controls.
For a toll-free number, choose an offered prefix and run its search.
Review the returned numbers and displayed prices. Use the available billing-period choice if your account offers one.
Select only the numbers you want. Where a cart is shown, Add to cart adds a selection for review; it is not the purchase confirmation.

Review and confirm the order

The single-number flow can show its own purchase confirmation. Read that confirmation before approving it. This guide does not quote a fixed price or promise that a particular prefix will be available.

Open the cart review when it is available. Check every number, its type and the price shown.
Use Remove to take an unwanted number out of the order, or Back to results to change the selection.
Check the intended account, assigned user and billing period. If the review is unclear, return to the results and confirm those choices before purchasing.
Select Confirm Purchase only when the order is correct.
Read Order results for each number. A multi-number request can contain both Ordered and Failed results.
Open Active Number and confirm which numbers were added before retrying an uncertain or interrupted order.

Finish setting up the number

Open My Numbers → Manage → Active Number.
Confirm its user assignment and set the Voice destination or forwarding arrangement.
For texting, check sender availability and the required messaging registration.
Test the intended calling and messaging behavior after setup.

If the order does not complete

If the order does not complete
Problem	Next step
No search results	Try another available area or prefix, and check that the account’s numbering connection is ready.
The package limit appears	Ask the owner to review the current package or integration settings.
Only some numbers were ordered	Review the individual results and Active Number list before retrying the failed selections.
The browser disconnected during purchase	Check the existing inventory and order result before submitting another purchase.
New number does not ring or send texts	Complete call routing and messaging setup; owning the number alone does not finish those steps.