Posted Social Content
Review published versions, follow public comments and learn which content attracts interest.
In the CRM: Social Media → Posted
Find a published copy
- Use Connections to choose current, disconnected or all account history.
- Search for the post and narrow the list by Platform, Format or Visibility.
- Use the table headings to compare publication dates or available metrics, and the page controls for more results.
- Open Performance for a closer look or Comments to handle the conversation.
- Use Refresh metrics to check connected accounts and import available publishing history.
Understand the numbers
Likes or reactions, people reached, shares, reposts and comments help you understand the response to each copy. The totals are the latest recorded lifetime values for that copy. Each metric retains its own recorded time.
A dash means the metric was not reported. Updating means a check is underway. Compare the offer and audience alongside the numbers, then look at your Mango9 enquiries, appointments and sales to understand the business outcome.
Organize history and manage the live copy
Read the confirmation when using a removal action, especially when selecting several rows. Use the editing controls offered for the individual copy, or open the platform to manage it there.
| Action | What it changes |
|---|---|
| Archive or restore | Changes whether the saved copy appears in Mango9’s usual history view. |
| Remove from Mango9 | Removes the saved Mango9 history entry; the live platform post remains. |
| Delete from platform, when offered | Deletes the selected live platform copy. |
| Open the live post | Takes you to that publication on the social platform. |