Social Post Performance
Compare the response to a published offer and choose what to improve in the next campaign.
In the CRM: Social Media → Posted → Performance
Review one published version
Open Performance for a post in Posted. Check the account, caption and publication time so you know which version you are reviewing. The metric cards show the latest recorded response for that copy.
Use Open comments to see what people are asking and the live post link when available to inspect the publication on its platform. Refresh this post’s metrics requests a new check for the selected copy.
Read the recorded history
Engagement history shows recorded lifetime totals over time, with up to 90 daily snapshots. A trend appears once there are at least two recorded points. The table gives the saved values and their local recorded times.
The chart begins with the snapshots Mango9 has recorded. Each metric’s timestamp helps you judge how recent its value is. A missing metric remains a dash instead of being treated as zero.
Turn the response into the next marketing idea
| What you notice | A useful next step |
|---|---|
| People ask the same question | Answer it in a follow-up post and give staff consistent reply wording. |
| A service demonstration gets shared | Create another clear example for the same audience. |
| A consultation offer gets interest | Check the booking destination, staff follow-up and the resulting appointments. |
| One account responds differently | Adjust that platform’s caption or creative while keeping the business offer consistent. |
Connect interest to your sales process
Use your Telnyx business number or booking destination in the campaign where appropriate. Telnyx carries your calls and texts; Mango9 helps the staff, buyers and configured AI agents handle the conversations they generate.
An appointment business can pair a useful social post with an AI agent that answers questions and books consultations. A lead seller can use the interest to feed its configured lead or call campaign and follow the delivery and sale in the campaign reports.