Account Pricing
Read the package, number, text and calling rate cards configured for your account.
In the CRM: Settings → My Profile → Pricing
Read the account’s rate cards
Open Settings → My Profile → Pricing. The page groups the account’s configured pricing into Package, Recurring, Text messaging and Voice.
Use the cards to understand which unit a displayed amount refers to. A recurring number charge, a message charge and a per-minute call charge describe different kinds of activity.
Understand each card
| Card | What to read |
|---|---|
| Package | The configured package name and recurring fee. |
| Recurring | The local and toll-free number recurring amounts and any accompanying usage note. |
| Text messaging | The text-message and multimedia-message amounts. |
| Voice | The configured call rate and its per-minute label. |
Use the right page for the decision
Use Plans & billing to review the active Marketing OS plan, available plan choices and renewal controls. Use Custom Pricing to read the effective resource rates confirmed for the account.
A zero value or missing package name in this rate-card view does not establish that every service is free. Plan allowances, custom rates and your Telnyx carrier charges have their own records.
Use Buyer Pricing when you need to set eligible resource resale prices for your buyers. Use campaign billing when you are setting the price of a lead or appointment.
Plan a marketing campaign around the activity
A phone campaign can involve the number, connected calling time and follow-up texts. An appointment campaign may also use AI calling or email. Review the relevant usage units before deciding how many enquiries to work each day.
For example, a home-services business can advertise a dedicated number, let an agent answer the call, and use an SMS template to confirm the next step. Review the call and text reports to see the activity associated with that campaign.