Skip to content
Mango9

Account Security

Change your Mango9 password and find the right account-access controls.

In the CRM: Settings → My Profile → Security

Keep your own sign-in current

Security contains the password-change form for your account. Use your own sign-in for everyday work so customer activity and account changes stay associated with the right person.

Open My Profile and select Security. The eye icon beside each password field lets you check what you typed, then hide it again.

The current Security tab. All password fields are empty; no password change was submitted. Select the image to enlarge it.

Change your password

  1. Enter your current password.
  2. Enter a new password that meets the requirements shown in the form.
  3. Type the same new password in Confirm new password.
  4. Use the eye icons if you need to check the entries, then hide them again.
  5. Select Update password to submit the change and read the result. Use Cancel if you do not want to continue.

Follow the displayed password requirements

The form also checks the entries before submission. If an error appears, correct the identified field and try again. Use a password you keep for this account and store it in your password manager.

  • Use at least eight characters.
  • Include uppercase and lowercase letters and at least one number.
  • Choose a password different from your current one.
  • Avoid three repeated characters and backslashes.

If you have forgotten the current password

Forgot password requests reset instructions for the email saved on the account. Selecting that link sends the request; it is not a preview of the email. Check the account mailbox and follow the received reset instructions.

Use Manage Users and Permissions when the change concerns a teammate’s access. The Developer APIs guide explains the separate integration key used by connected software.