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Mango9

Call Campaigns

Turn calls from your marketing into measurable opportunities for your buyers.

In the CRM: Sell Leads & Calls → Call Campaigns

Give each offer a number and a buyer

Telnyx is your carrier. Buy the numbers you advertise through your Telnyx connection, then use Mango9 to organize the campaign, buyer, call pricing and results. The call campaign price is what you charge your buyer; your carrier service and usage are managed through Telnyx.

For example, promote a home-service estimate using a dedicated number. Assign the number to a call campaign, choose the buyer and agree when a call qualifies for billing. Staff and buyers can use their assigned extensions to handle conversations.

The current list before a first campaign has been created. New Campaign opens the setup form. Select the image to enlarge it.

Prepare your first campaign

  1. Connect Telnyx and buy the business number in My Numbers. Configure where calls to that number should go.
  2. Add the buyer in Manage Users, assign the appropriate extension and review the buyer’s balance.
  3. Choose New Campaign. Name the offer, choose its numbers, enter the call pricing and select the buyer.
  4. Save as Draft while you prepare. Use Active when the campaign and call destination are ready.
  5. Place a controlled test call before promoting the number. Check the destination, buyer, duration, amount and status in Call Log.

Find and maintain campaigns

Find and maintain campaigns
ControlHow to use it
Buyer and PhoneFind the campaigns associated with a particular buyer or advertised number.
SearchFind a campaign by its name or description.
Active / Archived / AllSwitch between the current list, archived campaigns and both. Read each row’s Status to distinguish active, paused and draft campaigns.
EditChange the campaign’s numbers, pricing, buyers or status, then save.
Archive and RestoreArchive a campaign you are retiring. Restore brings it back paused so you can review it before activating.

Build a complete marketing journey

Use different numbers for different offers so your team can recognize the source of an enquiry. Call Dashboard shows campaign performance, and Call Log explains individual outcomes.

An AI agent can answer questions and help book appointments on its configured number. SMS templates and drip campaigns can continue a prospect’s conversation after an enquiry. Configure each number’s call destination and messaging behavior for the journey you want customers to follow.