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Mango9

SMS Templates

Reuse clear wording for offers, introductions and appointment follow-ups.

In the CRM: Messaging → Templates

Save your best messages

Templates save typing and keep the business name, offer and next step consistent. Prepare messages for new enquiries, booking follow-ups and requests for more information.

Anonymized example wording in the template library. Select the image to enlarge it.

Create and use a template

Static Text keeps the wording consistent. Spin Text provides variations and includes Validate Spin. Select the image to enlarge it.
  1. Choose Add New. Enter a useful Name, such as Consultation follow-up.
  2. Choose Static Text for consistent wording. Write the Template with one clear next step.
  3. Choose Save changes. The template appears in the library.
  4. Use the template picker in Bulk SMS, then review the audience, sender and final message before submitting.

Useful marketing templates

Useful marketing templates
SituationWording to prepare
New enquiryThank the prospect and ask which service they need.
Appointment follow-upConfirm the next action and share the booking or contact link.
More information requestedGive a short answer and offer a call.
Agent or buyer follow-upExplain the opportunity so the person taking the next call has context.