Top Up History
Find recorded balance additions and open the available receipts or invoices for your bookkeeping.
In the CRM: Top Up → Top Up History
Keep balance additions easy to reconcile
Top Up History brings the account’s recorded balance additions into one list, with the newest entries first. Use it to match a top-up with the amount, date and payment document you need.
For a business running marketing and customer follow-up, this gives the owner a simple place to review credit added to the account. Open Top Up Control when you need to add funds or adjust automatic top-up.
Find the transaction and its document
Total Transactions shows the number of entries available to this view. The list displays up to 20 entries per page.
- Open Top Up, then Top Up History.
- Find the date and description, then match the amount with your records.
- Read Type to distinguish Manual Top-Up, Auto Top-Up and Added by Admin.
- Select Receipt for the payment receipt or Invoice for the available invoice PDF. The document opens separately.
- Use the page numbers or Prev and Next when the list has more than one page.
Understand the different entries
| Entry | What it means |
|---|---|
| Manual Top-Up | A recorded one-time addition to the balance. |
| Auto Top-Up | A recorded addition identified as automatic replenishment. |
| Added by Admin | A balance addition recorded by an administrator or reseller. It may have no payment receipt or invoice. |
| Receipt / Invoice | The documents available for that transaction. A dash means no document link is supplied for the entry. |
Keep the right billing records together
This view covers recorded top-ups and balance additions. Use Plans & Billing and your billing details for the subscription, and use the relevant buyer billing screen for campaign purchasing activity.
If the page has no entries, review the account you are signed into and the payment confirmation you received. You can return to Top Up Control from Add Balance Now to review your balance and top-up settings.